1)Shipment notes:

1.As the furniture has large dimensions, we will ship your order by sea and ship to the nearest port to

 

your city.Generally,the shipment by sea takes 20-45 days to your local port.So please be careful to place the

 

order if you need it urgently.

 

2.For customers from Singapore,Thailand, Malaysia, United Arab Emirates and HongKong, we will deliver

 

directly to your home address without you paying extra tax Or custom cost.To deliver to remote villages Or

 

islands, please send your address to us to confirm first before placing the order.

 

3.For customers from United states,Canada, Australia, and NewZealand,we will deliver to your city Or home

 

address, and the shipping fee differs according different addresses, so please contact us first for inquiry of

 

the shipping fee before placing the order.

 

4.The shipping fee for the rest countries (including most European Countries) is CIF(Cost Insurance and

 

Freight), which means the goods must be picked up by yourself at the port,not directly to your home

 

address; when goods arrive at your local port,you need to pay local charge+tax+custom clearance fee.

 

5.For Russian customers: due tolarge dimensions of the furniture, we will ship to the logistics bases in

 

Moscow Or Ussuriysk and Vladivostok (the goods must be picked up by yourself).If you need to ship to other

 

cities, we can arrange delivery to your city,and please contact us first about shipping fee before placing the

 

order.

2)Delivery Time:

We support customized services, so please inquire us first about the customized colors or materials before placing an order.Because it takes different time to purchase different fabric or leather materials,the exact delivery time of your order can only be confirmed after we checked all the details. Generally, we will ship your order within 3-10 days.

If you want to know more details about the delivery times or need to customize colors or materials, please contact our online customer service, and we will reply you within 24 hours.

3) Feedback:

a. If you feel not satisfied about our products, we can directly communicate privately and we

 

promise to offer you a better service. Please do not leave a bad feedback to draw our attention.

 

b. If you feel satisfied with our products, it is our pleasure to see your 5 stars feedback. And we are

 

appreciate to your indispensable support to us.